The order process
A simple but thorough order process
With a fully employed team of surveyors, fitters and customer care along with having our own production line, we are in control of the full life cycle of your shutter journey. Ordering shutters from The Home Shutter Company couldn’t be easier as we offer a no obligation quote with every enquiry. Once ordered, we’ll keep you updated every step of the way!
Hardwood shutters available in just 4 weeks with our express shipping option*
All quotes include fully insured installation by our expert fitting team and include free temporary blinds provided.
All major credit and debit cards accepted.
Keeping you updated, every step of the way! Heres Hannah, our Operations Manager to tell you more…
Start your shutter journey today..
Delivery Times
All lead times stated are given as our best estimates with current information, we will keep you updated regularly with the progress of your order.
Express UPVC - Made in the EU
Solid Hardwood - Made on our own overseas production line
Allow 1-2 weeks additional time for custom colours, special shapes and stained finishes.
A 50% deposit is required at point of order so we commence production of your shutters. The remaining balance is due on the day of installation.
Once your order arrives to the UK, our office team will reach out to offer a suitable date for the installation with our team. We typically fit within 2-3 weeks of your shutters arriving to us.
As we are reliant on global logistics to import our solid wooden shutters, our lead times are all estimated. Our timescales are best estimates based on current timescales and cannot be guaranteed.
What happens if my order is delayed?
While we make every effort to provide the most accurate lead times possible, all timescales quoted above are estimates and cannot be guaranteed.
If your delivery is delayed due to circumstances outside of our direct control, we will make every effort to ensure your order is installed at the earliest possible opportunity.
As all lead times are provided as our best estimate and cannot be guaranteed, we are unable to offer compensation or discounts where an order arrives later than originally anticipated.